October 19, 2018

4 Hiring Principles Necessary to Build a Motivated Team

Share

The research is clear; high performing employees are the most motivated employees and out produce average employees by 4 to 1! What fundamental principles are necessary to build an effective hiring process that will staff your organization with high performers and motivated teams? The highest performing organizations have cracked this code and here is how they do it.

Determine What Capabilities Will Drive Your Company’s Success

Think about those brands that you admire. What is it that they are very good at doing? Walmart differentiates itself by their expertise in supply chain management while Nordstrom is known for their customer service. How does your company differentiate itself from the competition? What qualities do you admire in the employees you already have, and what are you going to be looking for in the new hires?

Determine What Skills are Aligned with Your Organizational Skills

Personal competencies are a person’s ability, skill, character, and knowledge that develop through life experiences. Personal competencies account for nearly 90% of successful performance on the job. A partial list of the 67 personal competencies from the Lominger organization include:

  •    Action Oriented
  •    Business Acumen
  •    Organizational Agility
  •    Customer Focus
  •    Timely Decision Making

Determine What Technical Skills are Required for a Specific Role

Technical competencies represent the skills and knowledge necessary to perform in a specific job role. The majority of hiring is done with a focus on technical competencies. It is important to note, however, that technical skills only account for 10% of successful job performance.

Establish Objectives for Interview and Screening Processes

First off, you need to have great managers.If you don’t have great managers, you will never have a high performing, highly motivated team. Period.

Most hiring managers make hiring decisions based on:

  •    Their “gut”
  •    The similarity in personalities with the candidate
  •    The degree to which they “like” the candidate

Pre-employment evaluations combined with structured interview processes are critical to the screening process as they remove the subjective human biases of the interviewers while screening all candidates using a common methodology.

High performers have the personal and technical competencies that align with the desired organizational capabilities of the company. If the screening process is built with these principles in mind, the result will be a highly successful organization. For more hiring techniques and advice, check out my blog!

 

Share

How Veterans Can Leverage Their Communities and Benefits for Success

Share

If you’re a veteran, you might be wondering what your options are for moving forward after military life. Maybe you want to start your own business. Perhaps you want to return to school. Maybe you aren’t quite sure what your next step will be. Fortunately, no matter which branch of the military you served in, there are several ways you can leverage your benefits for success. Here’s what you need to know.

Resources for Starting a Business

If you’re interested in starting your own business, but you aren’t quite sure how you can afford it, you might be surprised to learn that the VA does offer business loans to eligible applicants. Consider applying for a loan in order to jump start your new business. This can give you the leverage you need to get started doing what you really want to be doing.

Resources for Furthering Your Education

The VA offers educational benefits through the GI bill, which will enable you to pursue a college degree at the school of your choice. You may use your GI bill benefits for either an undergraduate or graduate degree. Note that this benefit covers the cost of tuition. You will also receive a stipend for housing and for books. The rates for these benefits vary based on your location, the type of school you’re attending (online versus on-campus), and the number of credit hours you’re enrolled in.

Resources for Training

Did you know that much of your military training translates to the civilian world? If you’re an expert at something and received solid training in the military, you may be able to utilize this training to pursue a career in a new field. Don’t make the mistake of thinking things you learned don’t apply in non-military positions. They do! Chances are you’re more qualified for local positions than you think.

While the choice to leave the military can be a tricky one, rest assured that you have many available options for moving forward and succeeding in the world around you. Whether you want to start your own business or simply develop the skills you need to become a business professional, it’s possible to find the help and the assistance you need to get started. Begin by considering your personal goals and then explore what particular options and benefits the VA has to offer you. You might be surprised at just how much you’ll be able to do.

If you are looking into starting your own business, check out this site for some helpful advice and coaching opportunities that will take you to success!

References:

VA Low Rates | Veteran Home Loans

Chron | 5 Resources You Need to Succeed to Start a Business

Success | 3 Ways Your Team Can Benefit from Military-Style Leadership Training

Share

What are the Secrets to Throwing a Successful Seminar?

Share

Image Credit: Real Estate Elevated

Nowadays, there are seminars on all types of subjects. The purpose of these seminars is to provide quick access to information in a short amount of time. People visit seminars with certain expectations, so it is essential to make it as successful as possible. A significant key to a promising seminar is good leadership and teamwork. Here are other vital secrets to throwing a successful seminar:

Devise a Specific Theme

You will want to select a theme that correlates with the primary objectives of the seminar. The primary theme for any seminar should be to train and teach on a specific subject.

Showcase Leadership Qualities

Effective leadership skills will allow you to take charge of the flow of the seminar. Leaders stay organized, and they work to get the job done. These skills are critical to the success of the seminar. Those who attend and those who work under you will recognize that you are confident, in control, and you know what you are doing, and they will respect you for that.

Identify Keynote Speakers

The speakers that you select should have relevant knowledge on your specific seminar topic. The speaker should be reputable and charismatic. They should also be able to entertain while providing specific information to seminar attendees. Speakers could also be experts in their fields. Some great ways to find speakers are looking on LinkedIn, checking out other seminars and seeing who spoke at those, issuing a call for proposals, and using industry publications. Be sure that speakers have the right accommodations as well. Speakers will need to be able to park as close to the venue as possible. It is also a good idea to provide speakers with information for alternate modes of transportation to ensure they will arrive in a timely fashion.

Plan to Succeed

In order to plan to succeed, you must prepare. Research trends in the area you expect to host your seminar. You must also envision a successful end result for your plan. Plan a specific date, time and place for your seminar to be a success. Notate the specific tasks that you will need to accomplish. Assign a task for every detail to prevent mishaps and mistakes. Consider each and every small issue that could arise in advance.

Choose a Central Location

The location of the seminar is the ultimate predictor of the success of the event. It is best to choose a location that is easily accessible and offers free or low-cost parking. The location should also be functional. Attendees should have enough space to mingle and interact with one another. It is important for the seminar site to be in close proximity to an airport for attendees who aren’t local. This will attract more attendees for even greater success.

Focus on making your seminar as successful as possible by focusing on speakers, patrons and session topics. If these factors are in place, people will flock to attend. To book a complimentary event strategy session go to www.Meetme.so/ShannonGronich

Share

5 Office Hacks for Improving Employee Productivity

Share

A work environment where employees seem to lack energy or focus is a business that’s wasting money with poor productivity. Ultimately, the responsibility lies with management. A workforce that’s happy and engaged will produce more, and with better results. Here are five tips for boosting productivity.

Time Management Tools

In a fast-paced environment, it’s better to focus on time management than multitasking. Set aside sufficient blocks of time for priorities. Employees can manage their own time with apps that allow to-do lists and synchronized calendars. Effective tools can also monitor activities so wasted time can be minimized.

According to Common Areas Maintenance Software, in pretty much all instances, having time management tools are essential to get the visibility needed to somehow manage it all. A good arsenal of tools to help with time management will help to remove the panic and provide you with a sense of priority, allowing you to become more effective.

Pay for Performance

Offering an incentive is one of the best ways to increase productivity. Tier pay increase policies or bonuses to performance. You’ll have to work out fair and realistic metrics for each job role to measure results. Those who consistently rank high should be rewarded. Before long you’ll be able to identify those with poor work habits and take appropriate action. This will continue to raise overall efficiency.

A Healthy Work-Life Balance

Often, the best workers are those who try hardest and devote the most time, but the downside is that they burn out more quickly. This impacts job performance as well as employee retention rates. Employees may also have stresses at home, such as troubled relationships or sick children. It’s important that workers are allowed reasonable time to take care of personal priorities, as well as opportunities on the job to regularly relax or have a little fun.

Structure the Workday

Everyone has natural body rhythms when certain capabilities may peak or wan. The workday should be structured to take advantage of these patterns to improve productivity and reduce stress. For instance, mornings are the best time to hold progress meetings so everyone can wake up and get attuned as soon as possible. Analytical tasks should take place around mid-afternoon when energy levels are highest.

In-Office Yoga

Yoga is an ancient practice that helps to de-stress and rebuild energy. In-office yoga also has wellness benefits such as improved muscle tone, flexibility, and respiration. It can be done very affordably and learned easily. Having a yoga instructor stop by a few times a week is a great way to keep productivity high.

Many conservative business owners would rather live with acceptable output than spend precious time and money improving it. However, productivity is directly linked to profits, and affordable means to boost it will pay off consistently.

Need more in-depth instructions on how to improve teamwork and productivity in your business? Shannon Gronich can help with that. She is an experienced coach who can get your team on common ground and help everyone push forward to success!

Share

Why Customer Service Is One Of The Best Skills To Learn

Share

Customers rule. After all, they have unprecedented access to products and services from around the world. Customers can also assess other information such as product specifications and prices, putting themselves in control of their shopping experiences.

 

Meanwhile, businesses need customers to survive. For this reason, companies increasingly adopt customer-centric business models that attempt to deliver the products, services, and experiences that their customers expect and deserve.

 

As a result of the modern customer-first attitude, customer service has become an integral part of the success of a business, even if they don’t work in a customer service department. Continue reading to find out why.

Customer Satisfaction

Attorneys say the most important thing with any legal case is your confidence and comfort level with your attorney. Meanwhile, American Express reports that more than half of consumers reconsider their purchases because of poor service.

 

Simply put, the quality of service that you provide has a direct impact on the number of sales you make. If you master the ability to make clients and customers feel comfortable, valued and appreciated, you have a higher likelihood to close a sale. You also will increase the possibility of other desirable outcomes such as repeat business and positive reviews.

Customer retention

Businesses spend a lot of money attracting new customers. When those customers have a terrible experience, they most likely will shop elsewhere in the future. However, customers who have a positive experience will probably buy again with the same company.

 

Companies can serve repeat customers for less than the cost of acquiring new customers. Therefore, businesses with high customer retention rates have lower transaction costs and higher profits.

Reputation Marketing

By learning and exercising excellent customer service skills, you can create a stellar reputation for your brand that inspires others to choose your brand. Shoppers value the experiences of others more than branded marketing messages, so make sure you consistently provide excellent service.

 

Even when you do your best, some people will leave negative remarks online. When this happens, use the situation as an opportunity to demonstrate your exceptional customer service to the world. Always treat people with respect and show a willingness to find a usually satisfactory resolution to every problem.

 

In summary, customer service is one of the best skills to learn because of its impact on every business. Excellent customer service can grow your business, reduce your expenses and lay a solid foundation for consistent long-term growth. Try to see challenges with customer service as an opportunity to improve your business model and your product, which is in actuality an opportunity to grow.

 

Share
Powered by WishList Member - Membership Software